Service Delivery Policy

Last Updated: June 2026

HomeSpoon Cozy LLC provides private chef and in-home dining services. As our business offers services rather than physical products, no items are shipped through postal carriers, courier services, or freight providers.

Service Delivery

Services are delivered in person by our professional chefs at the location specified and confirmed during the booking process.

Service delivery includes:

• Private chef experiences

• In-home meal preparation

• Customized dining services

• Special event dining experiences

• Meal planning consultations (when applicable)

Service Area

Service availability depends on location, scheduling, and staff availability.

Some locations may require additional travel fees or scheduling adjustments.

Scheduling

Clients are responsible for providing accurate information regarding:

• Service address

• Event date

• Event time

• Number of guests

• Special dietary requirements

Failure to provide accurate information may affect service availability or delivery.

Delays and Force Majeure

HomeSpoon Cozy LLC is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

• Severe weather conditions

• Natural disasters

• Transportation disruptions

• Government restrictions

• Emergencies affecting staff or clients

In such situations, we will make reasonable efforts to reschedule the service whenever possible.

Service Completion

A service is considered delivered once the scheduled private chef experience has been completed at the agreed location and time.

Changes to Scheduled Services

Requests to modify service dates, times, or locations should be submitted as early as possible.

Changes are subject to availability and may require additional fees.

Contact Information

HomeSpoon Cozy LLC

4804 Page Creek Lane

Durham, NC 27703

Email: OMAR@HomeSpoonCozy.COM

If you have any questions regarding this Service Delivery Policy, please contact us using the information above.