HomeSpoon Cozy LLC provides private chef and in-home dining services. Since our services are experience-based and prepared at the customer’s location, we do not ship physical products.
This Shipping Policy explains how our service delivery works.
1. Service Delivery
Our services are delivered through scheduled private chef experiences.
The process includes:
- Choose Your Dining Experience
- Select Your Preferred Date and Time
- Chef Arrives at Your Location and Provides the Experience
2. No Physical Product Shipping
HomeSpoon Cozy LLC does not ship packaged products, merchandise, or physical goods.
Customers receive a scheduled in-home culinary experience rather than a shipped item.
Therefore:
- No shipping tracking number is provided.
- No delivery carrier is used.
- No shipping fee is charged unless specifically stated for a special service arrangement.
3. Service Location Requirements
Customers must provide accurate service location information during booking.
Customers are responsible for ensuring:
- Correct address information
- Safe access to the location
- Suitable kitchen or preparation space
- Necessary information regarding dietary restrictions or special requests
4. Scheduling and Arrival Time
After booking confirmation, HomeSpoon Cozy LLC will communicate service details and arrival information.
Service timing may be affected by:
- Customer location
- Traffic conditions
- Preparation requirements
- Unexpected circumstances
We will make reasonable efforts to arrive within the agreed service timeframe.
5. Ingredients and Preparation
Ingredients and preparation requirements may vary depending on the selected dining experience.
Customers should provide any important dietary information before the scheduled service date.
HomeSpoon Cozy LLC is not responsible for issues caused by undisclosed allergies or dietary restrictions.
6. Contact Us
If you have questions regarding service delivery or scheduling, please contact:
HomeSpoon Cozy LLC
4804 Page Creek Lane
Durham, NC 27703
Email: OMAR@HomeSpoonCozy.COM
Website: https://homespooncozy.com