Terms & Conditions - homespooncozy.com

Welcome to HomeSpoon Cozy LLC. These Terms & Conditions explain the rules and guidelines for using our website, booking our private chef services, and purchasing our in-home dining experiences.

By accessing https://homespooncozy.com, booking a service, or completing a purchase, you agree to these Terms & Conditions.

1. Our Services

HomeSpoon Cozy LLC provides personalized private chef services, including:

In-home dining experiences
Customized meal preparation
Private chef bookings
Special occasion dining services
Personalized culinary experiences

Customers can choose an experience, select a preferred schedule, and arrange for a chef to prepare meals at their location.

2. Booking and Reservations

To book a service, customers must provide accurate information, including:

Name
Contact information
Service location
Preferred date and time
Dining preferences
Special requests or dietary requirements

A booking is considered confirmed only after payment confirmation and service availability approval.

3. Payment Terms

All purchases made through HomeSpoon Cozy LLC are single purchases only unless otherwise clearly stated.

We do not provide automatic recurring subscriptions.

By completing a booking, you authorize HomeSpoon Cozy LLC to charge the selected payment method for the agreed service amount.

The billing descriptor displayed on your payment statement will reference:

HomeSpoonCozy.com

4. Customer Responsibilities

Customers are responsible for:

Providing accurate booking information
Ensuring access to the service location
Informing us of allergies, dietary restrictions, or special requirements before the service
Providing a safe and suitable environment for the chef

Failure to provide accurate information may affect service availability or experience quality.

5. Menu and Service Adjustments

Private chef experiences may be customized based on availability, ingredients, dietary requirements, and customer preferences.

HomeSpoon Cozy LLC reserves the right to make reasonable adjustments when necessary while maintaining the quality and expectations of the experience.

6. Cancellation and Refunds

Cancellation requests and refunds are handled according to our Refund Policy.

Customers should review the Refund Policy before booking a service.

7. Website Use

By using our website, you agree not to:

Use the website for unlawful purposes
Provide false information
Attempt to interfere with website security
Copy website content without permission

We reserve the right to restrict access for users who violate these terms.

8. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website and services, you agree to the collection and use of information described in our Privacy Policy.

9. Limitation of Liability

HomeSpoon Cozy LLC is committed to providing high-quality culinary experiences. However, we are not responsible for issues caused by circumstances outside our reasonable control, including:

Customer-provided inaccurate information
Unsafe service environments
Allergies or dietary information not disclosed before booking
Events beyond our control

10. Changes to These Terms

HomeSpoon Cozy LLC may update these Terms & Conditions from time to time.

Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about these Terms & Conditions, please contact:

HomeSpoon Cozy LLC
4804 Page Creek Lane
Durham, NC 27703

Email: OMAR@HomeSpoonCozy.COM

Website: https://homespooncozy.com

Company Information